Frequently Asked Questions

What are your customer service hours?

Monday - Friday 8 am - 8 pm (EST)

How do I pay?

We accept Visa, Mastercard, Discover, and American Express. We also accept PURCHASE ORDERS (PO) from schools or school districts.

How long does it take to receive my order?

Production time is typically 10 days once your order is placed and final artwork design is approved.

How long does it take to receive an art proof?

You will receive an art proof within 1-2 business days of submitting your request. 

Can we use our own design?

Yes, you can email your design to info@oncampuslogowear.com and one of our designers will generate a proof.

How do I get a price quote?

Once you choose a design, product, and enter quantity, the price per garment will be displayed.If you have a custom design please email information to info@oncampuslogowear.com or call/text to 800.728.9851.

What is your minimum order?

36 shirts is the minimum order.

How do I submit my class names/roster for the Name Design shirts?

Please email your Class Names/Roster to info@oncampuslogowear.com.Please make sure all names are spelled correctly. OnCampus LogoWear is not responsible for any misspelled names or words. (file formats accepted: excel, csv)

Do you offer embroidery or promotional products?

Yes, please call or text 800.728.9851 for details.

Can I get another brand or shirt that is not on your web site?

Yes, please contact us with the specifics for the shirt you would like.

Do you provide a Rush order service?

Yes, we offer faster delivery options, please call or text 800.728.9851 for more details.

Still Have A Question?

Please text/call/email and we will be happy to help.

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